Before Booking
Learn about our booking process, fees, deposit policy, and FAQ.
Welcome!
Here at Arvos Mobile Detailing, we strive to be as honest and transparent as possible with our clients and ensure the whole booking process is a seamless experience, from requesting a quote to completing the job.
We want you to be informed and know precisely what you're getting when booking with us. We'll provide all the information you'll need, from the process and method we use to frequently asked questions (FAQ).
We recommend you read and look over this page to ensure you're informed and familiar with our booking process, detailing methods, deposit policy, fees, and FAQ. We might not have all the answers to your question on this page, but feel free to reach out to us via phone call, email, or quote request and we'll be glad to answer any of your questions.
How to Get Started
Interested in our services but not sure where or how to get started? No problem, we're here to help you from the beginning of the quote process to the payment process when the service is complete. We offer two different ways to schedule an appointment: book online via our "Book Online" page directly on the website, or by requesting a quote and we'll handle the rest. We're by appointment only and require a deposit for all appointments.
Booking Online
Already know what service or package you're looking for? This would be the fastest and most convenient way to schedule an appointment.
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First, head over to our "Book Online" page and select the service or package you're looking for.
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Then you'll select the time and day that would best fit your schedule.
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Once you've selected the date and time, you'll input your information (your name, email, phone number, address, and vehicle).
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Then you'll tap on "Request to Book."
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Once we receive your appointment request, we'll send over the invoice with the deposit for the service or package you requested.
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Once we receive your deposit, we'll go ahead and accept and confirm your request, and this is the final step.
Requesting A Quote
Not sure what service or package your vehicle would need? Don't worry; we'll go ahead and go over our services and packages with you and see what best fits your budget and vehicle.
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First, you'll head over to the bottom of our home page, where you'll see our "Request A Quote Today" section.
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Then you'll go ahead and enter your information (your name, email, phone number, and vehicle). If you have a rough idea of what you're looking for, you can select from the drop-down menus to make the process quicker.
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Once we have received your request, we'll go ahead and reach out to you via your preferred contact method (text message, phone call, or email). and discuss with you the best service for you, along with choosing a date and time.
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Then we'll go ahead and send over the invoice with the deposit. Once we receive the deposit, we'll send over the appointment confirmation that will have the service, date, and time.
Learn About Our Fees
Kindly be aware that not all vehicles will incur additional charges; however, we wish to provide you with upfront information and establish clear expectations. If you suspect that your vehicle might be subject to any of our fees, please notify us in advance so that we can offer an accurate quote for your vehicle.
If your vehicle is subject to any of our fees, you will have to pay a deposit along with the full amount upon our arrival and prior to starting on the vehicle. Regrettably, we find it necessary to introduce this new policy due to an increase in instances where payment is not received after the completion of services. This policy will come into effect starting January 1st, 2024.
$25+
late Payment Fee
$25-$50+
Excess Hair Fee
$25
Personal Belonging Fee
$30-$55
Disaster Fee
$400+
Mold Vehicle
We kindly request that our clients make their payments promptly. As a small business, delayed payments can have a significant impact on us. We do provide a 14-day grace period, but if payment is not received within that timeframe, a $25 late fee will be added to the invoice.
Hair removal can be a lengthy process depending on the type of hair (human hair, pet hair), and the materials in the vehicle and can sometimes add 20 to 40 minutes to the job. The vacuum alone won't be able to remove all of the hair, but we have special hair brushes and, along with the air compressor, we can remove 95% to 100% of it. (Not all hair may be removed from the vehicle.)
We please ask all our clients to remove all their personal belongings from the vehicle prior to our arrival. This would include personal documents, children's seats, seat covers, etc. We do not remove belongings from the glove box or center console, nor do we remove or install children's seat covers or steering wheel covers. We're not responsible for any missed placed or lost items left in the vehicle.
We provide a general price range for all of our services that covers vehicles in average condition. We understand that life may get a little out of control and your vehicle may be in worse than average condition, requiring a bit more attention. We'll notify you if your vehicle would be subjected to this fee before starting the on the Interior.
Due to the nature of moldy vehicles, our pricing for mold removal will start at $400 and may increase depending on the condition and needs of your vehicle. Molded vehicles will require a COMPLETE INTERIOR detail. Shop Only Service.
Auto Detailing FAQ
4 / Do You Need Access To Water Or Power?
No, we're a fully equipped mobile service with onboard power and a water tank. Access to water and power would be convenient and would speed up the process, but isn't required.
5/ Do I Have To Be Present?
No, we would just need the key to access the vehicle and sufficient space to work on it. If you aren't present, we'll send you after pictures of the vehicle if you aren't present and we'll collect payment once you've looked over the vehicle and you're satisfied with the results.
*Payment must be sent 1-2 after the job has been completed*
1 / How Do You Take Payment?
We accept cash, Venmo, Zelle, Paypal, Apple Pay, physical cards, and invoice payments as well. We'll collect payment once the job is complete and you're satisfied with the results.
2 / Are You By Appointment Only ?
Yes, we require all of our clients to schedule an appointment with us. This helps us track and make sure we don't double book clients to ensure you get your vehicle services the day you choose.
*We require a Deposit in order to schedule an appointment*
3 / Why Do You Give A Price Range?
Not every vehicle will be in the same condition and size, and to avoid increasing the price at the last minute, we give a general price range to accommodate all vehicles. If your vehicle is in worse than avarge condition it be subject to our disater fee.
